Frequently Asked Questions
Everything you need to know about shopping with Rookie Kids
How do I determine the right size for my child?
We provide a comprehensive size guide on each product page that correlates age, height, and weight measurements. Since kids grow fast, we generally recommend sizing up if your child is between sizes.
What is your return policy for kids' clothing?
We offer a 30-day return window for all unworn, unwashed items with original tags still attached. We understand that fit can be tricky, so we make the exchange process as seamless as possible.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items for a special occasion or event.
Are your fabrics safe for sensitive skin?
Absolutely. At Rookie Kids, we prioritize high-quality, breathable materials like organic cotton and hypoallergenic blends to ensure your little ones stay comfortable and irritation-free.
Can I track my order after it has been placed?
Yes. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.